Q. What is my Team Code?
A. In order to access the Rediscovering Youth Sportsmanship
E-Learning course, your team's league must have been set
up with a unique TEAM CODE for its members. This unique Team
Code is distributed to participants required to complete
this course by the league or team. If you do not know your
TEAM CODE, please contact your league and/or team official(s).
[top]
Q. I am having trouble
entering my Team Code into the registration form.
A. It is important you enter the code exactly as it was
provided to you into the registration form. Also note, it's
case sensitive, so it must be entered in all lower case letters,
no spaces.
[top]
Q. There is more than
one person in my household that needs to take this course.
I was able to register with no issue but when they try
to register, they are getting an error message.
A. If more than one person in your household is required
to complete this course, it's important a unique email address
is used per course participant (not the same email address
the other person in the household entered into the registration).
Even if there is not another valid email address available
for another course participant, you can simply resolve this
by taking your primary email and altering it by one character,
or adding one character so it is unique to the user that
is registering for the course.
For instance, user 1 can enter the valid email address:
john@yahoo.com
If no other email address is available for other members
of the household, User 2 can then enter john1@yahoo.com
User 3 john2@yahoo.com and so on.
The reason for this is the email address serves as the unique
identifier and Learner ID, and will also serve as your unique
login for subsequent visits to the course, if necessary.
[top]
Q. I have viewed all
the pages but cannot access the test/pledge to complete
the course
A. Please be sure to view all the pages in the course. If
you log back in to the course (by going to: http://www.discoveringsportsmanship.com/login/login.asp using
the email address you provided in the registration form and
the personal password you designated)
Once you access the Course Main Page.. select the "Rediscovering
Youth Sportsmanship Program Course" under CURRENT COURSES:
Then click, the "Course Index" link in the left menu,
this will show you the course outline. At the top of this
outline, you'll see a button called "SHOW UNVIEWED PAGES" if
you click this, it will show you specifically which material
you have not yet viewed.
Once you’re there, if it does show 124 page of 124
viewed, please go to the last link where it states Parental
Pledge.
This will take you to the test page.. and at the bottom
you’ll see a statement with a link called “You
may begin by clicking BEGIN now”
Click Begin and follow the test to answer the questions
re: Parental Pledge, when you get to the end it will grant
you course completion and you can obtain your certificate.
[top]
Q. I have already registered,
but when trying to re-enter the course am getting an error
message.
A. Once you have completed the registration and set up your
access, to re-enter the course, you must login via the Returning
Users link:
http://www.discoveringsportsmanship.com/login/login.asp
Please remember to use the email address you provided upon
registration and the personal password you designated.
[top]
Q. Am trying to access the
course and am getting a "no learner in the organization
has that email address" message
A. In order for the course to recognize a valid email address,
you must first register to set up entry to the course, by
going to: http://www.discoveringsportsmanship.com/newregister.html
You may have tried to access the course by going straight
to the login area (for returning users only: http://www.discoveringsportsmanship.com/login/login.asp )
and entering an email address which may not yet be recognizable
by the System since it has not yet been registered. The registration
process allows for the email address to be inputted, validated
and LEARNER ID is to be established.
If you had already registered, you should be able to access
the course by going to the "returning Users" login area ( http://www.discoveringsportsmanship.com/login/login.asp )
just please be sure to double check you are entering the
email address exactly as it was provided upon registration.
If you have not previously registered,
or if no one else in your household has already used the
email address you are attempting to register with (see
importance of using unique email address) , please go
to the registration form at: http://www.discoveringsportsmanship.com/newregister.html
Fill out all the required fields and remember to enter the
TEAM CODE exactly as it was provided to you,
it is case sensitive, so please be sure to enter it in all
lower case letters, no spaces, then designate a personal
password. These steps should allow you to successfully register
and access the course.
[top]
Q. Am getting a request to
enter an "organization code" and it's not accepting the
code am entering.
Generally, this request may appear when there is inactivity
during the completion of the course and the session has "timed
out." The best way to resolve this --- is to exit/quit out
of all your Internet browsing applications/windows on your
computer --then re-launch your Web browser program (i.e.
internet explorer, AOL, etc.) -- type in the address to the "returning
users" section of the Rediscovering Youth Sportsmanship e-course:
http://www.discoveringsportsmanship.com/login/login.asp
Enter the email address you provided upon registration and
the password you designated. This should then put you back
into the course and should also provide you an updated status
of pages viewed.
[top]
Q. I have viewed and clicked
several pages but when I check the pages viewed, it's only
displaying some of the pages I've viewed, not all ---and
I can't get to the completion of the course.
Generally, this might occur when there is inactivity during
the completion of the course and the session has "timed out." The
best way to resolve this --- is to exit/quit out of all your
Internet browsing applications/windows on your computer --then
re-launch your Web browser program (i.e. internet explorer,
AOL, etc.) -- type in the address to the "returning users" section
of the Rediscovering Youth Sportsmanship e-course:
http://www.discoveringsportsmanship.com/login/login.asp
Enter the email address you provided upon registration and
the password you designated. This should then put you back
into the course and should also provide you an updated status
of pages viewed.
For more information email
us today!
No portion of this program may be reproduced
or reused without the expressed written permission of the
Saint Barnabas Health Care System
[ top ]
|
